Clinius Health logo
Clinius Health logo
Clinius Health logo

Clinius Health

Privacy Policy

General information

Protecting your personal data is very important to us at Clinius AG. This privacy policy explains what data we collect when you visit our website, how we use it, and what rights you have.

Your data is processed in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

Data controller

Clinius AG 

Imfeld 34
8424 Embrach
Switzerland

Collection and processing of personal data

When you visit our website, the following data is collected automatically and temporarily stored in server log files:

  • IP address

  • Date and time of access

  • Pages and files accessed

  • Browser and operating system used

  • Referrer URL (the previously visited page)

This data is required to ensure the website functions correctly, maintain system security, and improve our services.

321Med

This website uses the 321 MED online reception service for digital communication and interaction between patients and healthcare facilities and/or medical practices. The service provider is 321 MED GmbH, Wernerwerkstraße 4, 93049 Regensburg, Germany.

321 MED enables us to support patients online and communicate with them quickly and easily. If you enter information, such as your contact details, through the online reception service on our website, it is stored on 321 MED servers in Germany. Depending on the configuration and information entered, personal and/or health data may be collected when you use the service.

We use 321 MED to present our online services effectively and provide immediate, efficient support. This constitutes a legitimate interest under Art. 6(1)(f) GDPR. Data that you provide through 321 MED is processed on the basis of your consent under Art. 6(1)(a) GDPR. If you provide optional information such as gender or health data, processing is based on your consent under Art. 9(2)(a) GDPR.

If you do not want your data transferred to 321 MED, you may withdraw your consent to the processing of your personal or health data at any time by contacting us. If you withdraw your consent, the relevant data will be deleted by us or by 321 MED. You may then no longer be able to use all functions of the online reception service. Data stored by us or 321 MED for other purposes remains unaffected, as does the lawfulness of processing carried out before consent was withdrawn.

We have entered into the legally required data processing agreement with 321 MED. This agreement ensures that the provider processes the personal data of our website users only in accordance with our instructions and in compliance with the GDPR.

Further information about data processed through 321 MED, the cookies used, and how to manage your cookie settings is available in the 321 MED privacy policy at https://321med.com/de/dataprotection.

Contact through the website (forms)

If you contact us through the contact form or another form, the information you provide (name, email address, telephone number, and message) will be used solely to process your request.

Your data will be treated confidentially and will not be disclosed to third parties unless this is necessary to process your request or required by law.

Cookies and similar technologies

Our website uses cookies to enable certain functions and improve usability.

What are cookies?

Cookies are small text files stored on your device that contain information, for example to recognize your browser.

Which cookies do we use?

  • Necessary cookies: required for the website to operate

  • Statistics cookies (optional, if enabled): used for anonymized usage analysis

  • Marketing cookies (optional, if enabled, such as Google Ads)

You can control and partially disable cookies through your browser settings.

Disclosure of data to third parties

Your personal data will not be disclosed to third parties unless:

  • This is necessary to process your request (for example, by an IT service provider)

  • There is a legal obligation

  • You have given your express consent

Retention and deletion of data

We retain personal data only for as long as necessary for the relevant purpose or for as long as we are legally required to retain it, particularly under medical documentation requirements.

Your rights

You have the right at any time to:

  • Request information about your stored personal data

  • Request correction of inaccurate data

  • Request deletion or restriction of processing, provided no legal obligations prevent this

  • Withdraw your consent to data processing with future effect

  • Lodge a complaint with the competent data protection authority

Data security

We use technical and organizational security measures to protect your data against manipulation, loss, destruction, and unauthorized access. Our security measures are continuously updated to reflect the current state of technology.

Changes to this privacy policy

This privacy policy may be updated as necessary. The current version published on this website applies.

Contact for data protection inquiries

For questions about data protection or to exercise your rights, please contact:

Clinius AG 

Imfeld 34
8424 Embrach
Switzerland